Privacy Policy

Effective Date: January 2025

Flozilla (“we,” “us,” or “our”) is operated by 2696050 Ontario Inc., located in North York, Ontario, Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Flozilla platform and related services (the “Services”).

By accessing or using the Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Business or company information
• Billing and payment details
• Account login credentials

2. Automatically Collected Information

When you access the Services, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Usage data and activity logs
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide, operate, and maintain the Services
• Create and manage user accounts
• Process subscriptions and payments
• Send service-related communications and notifications
• Enable email, SMS, voice, and automation features
• Improve platform performance and user experience
• Comply with legal and regulatory obligations

4. White-Label Platform Disclosure

Flozilla is a white-label software platform powered by GoHighLevel. Core infrastructure, hosting, and data processing are provided through GoHighLevel’s systems and authorized sub-processors.

Flozilla does not sell, rent, or trade personal information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Services, analyze usage, and maintain user sessions. You may control cookies through your browser settings.

6. Third-Party Services and Sub-Processors

We may use third-party providers to support platform functionality, including payment processors, messaging providers, analytics tools, and hosting services. These providers receive only the information necessary to perform their services and are contractually required to protect your data.

7. Email, SMS, and Communications

By using the Services or submitting information through Flozilla, you consent to receive service-related emails, system notifications, and communications where enabled. You may opt out of non-essential communications at any time.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure.

9. Data Retention

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, and enforce agreements.

10. User Responsibilities

Users are responsible for obtaining proper consent from contacts whose data is uploaded or processed and for complying with applicable privacy and anti-spam laws.

11. Privacy Rights (Canada)

Under Canadian privacy laws, you may request access to or correction of your personal information by contacting us.

12. International Data Transfers

Your information may be transferred to and processed in jurisdictions outside of Canada, including where our service providers operate. Appropriate safeguards are used where required.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Services constitutes acceptance of any updates.

14. Contact Information

Flozilla
Operated by 2696050 Ontario Inc.
North York, Ontario, Canada
[email protected]
https://www.flozilla.io