Terms of Service

Effective Date: January 2025

These Terms of Service (“Terms”) govern your access to and use of the Flozilla platform, website, and related services (collectively, the “Services”).

Flozilla is operated by 2696050 Ontario Inc., located in North York, Ontario, Canada. Throughout these Terms, “Flozilla,” “we,” “us,” or “our” refers to 2696050 Ontario Inc.

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

1. Eligibility and Account Registration

You must be at least 18 years old to use the Services.

• Provide accurate, complete, and current account information
• Maintain the confidentiality of your login credentials
• Accept responsibility for all activity under your account

2. Description of Services

Flozilla provides access to customer relationship management (CRM), automation, marketing, messaging, and related software services.

Flozilla is a white-label platform powered by GoHighLevel. Core infrastructure, hosting, and technical functionality are provided through GoHighLevel’s systems and authorized sub-processors.

3. Acceptable Use

You agree not to use the Services to:

• Violate any applicable laws or regulations
• Send spam or unsolicited communications
• Infringe intellectual property or privacy rights
• Transmit malware, viruses, or harmful code
• Engage in fraudulent, abusive, or deceptive practices

4. User Content and Data

You retain ownership of all data and content you upload or process using the Services.

You grant Flozilla a limited, non-exclusive, royalty-free license to host, process, transmit, and display your content solely to provide the Services.

5. Communications, Email, SMS, and Voice

Flozilla enables email, SMS, voice, and automated messaging features. You are solely responsible for obtaining proper consent and complying with applicable marketing, privacy, and anti-spam laws.

Flozilla is not responsible for message delivery failures, filtering, blocking, or carrier limitations.

6. Third-Party Services

The Services may integrate with third-party providers, including payment processors, messaging providers, analytics services, and hosting platforms. Flozilla is not responsible for third-party services or their actions.

7. Fees, Billing, and Payments

Subscription fees are billed in advance and are non-refundable unless otherwise stated in writing. Failure to pay may result in suspension or termination of access.

8. Suspension and Termination

Flozilla may suspend or terminate your account at any time if you violate these Terms, fail to pay applicable fees, or create legal, technical, or reputational risk.

9. Intellectual Property

All software, branding, designs, and platform materials (excluding user content) are owned by or licensed to Flozilla. You may not copy, modify, resell, or reverse engineer the Services.

10. Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied.

11. Limitation of Liability

To the maximum extent permitted by law, Flozilla’s total liability shall not exceed the amount paid by you to Flozilla in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Flozilla, its officers, directors, and affiliates from any claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.

14. Changes to These Terms

Flozilla may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.

15. Contact Information

Flozilla
Operated by 2696050 Ontario Inc.
North York, Ontario, Canada
[email protected]
https://www.flozilla.io